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Frequently asked questions

How do I download software I purchased?+

Sign in and open Dashboard → Downloads. You'll see every release you're authorized to download, each with a verified checksum.

How do I activate a license?+

Your license keys are under Dashboard → Licenses. Enter the key in the product when prompted. Each license allows a set number of device activations.

Can I get a refund?+

All sales are final — digital goods can't be returned, so we don't offer refunds unless the owner explicitly grants an exception. Every product page shows screenshots, requirements, and full version history so you can evaluate before buying. If a purchase fails to deliver (broken download, key that won't activate), open a ticket and we'll fix it.

How do I enable two-factor authentication?+

Go to Dashboard → Security, choose Set up two-factor authentication, scan the QR code, and save your backup codes.

Still need help?

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