Frequently asked questions

Do you offer refunds?

No — all sales are final unless the owner explicitly grants an exception through a support ticket. Product pages show screenshots, requirements, version history, and changelogs so you can evaluate before you buy. If something is broken on our end, open a support ticket and we'll make it right. See the Refund Policy for details.

What data do paid products collect?

Paid products collect certain hardware identifiers (such as a HWID) plus your username and email for license validation and our ban system. Free products collect no hardware data. See the Privacy Policy and License Agreement for details.

Can I use products commercially?

Each license includes a commercial-use grant unless the product states otherwise.

How is my password stored?

Hashed with Argon2id plus a server-side secret. It can never be viewed or recovered by anyone, including administrators.